Integrate ServiceDesk Plus with the apps that power your work

Connect ServiceDesk Plus with the IT and business apps you rely on every day to break down silos and automate workflows. Minimize switching, maximize efficiency, and deliver exceptional service experiences across your digital enterprise.

Try ServiceDesk Plus

The most popular apps, seamlessly connected

Categories

  • Artificial intelligence
  • Automation
  • Certificate management
  • Collaboration and productivity
  • DevOps and project management
  • Unified endpoint management
    and asset management
  • Identity and access management
  • IT alert management
  • IT analytics
  • Full-stack observability
  • ITSM
  • Knowledge management
  • Remote access management
  • SIEM
  • Computer telephony
On-premises
Cloud

Certificate management

Key Manager Plus

Availability: Natively

Integrate with Key Manager Plus and track TLS/SSL certificate life cycle changes to prevent certificate-related outages.

Collaboration and productivity

Unified endpoint management and
asset management

Patch Manager Plus

Availability: Natively

Deploy patches across devices right from your service desk with the Patch Manager Plus integration.

Remote Access Plus

Availability: Natively

Initiate remote sessions to endpoints from within the ticket and troubleshoot issues with Remote Access Plus.

Vulnerability Manager Plus

Availability: Natively

Secure endpoints, manage tickets, and troubleshoot incidents from a single console by integrating with Vulnerability Manager Plus.

Application Control Plus

Availability: Natively

Initiate remote sessions into specific applications based on roles right from your service desk.

Device Control Plus

Availability: Natively

Control peripheral devices by launching remote sessions from your service desk by integrating with Device Control Plus.

Mobile Device Manager Plus

Availability: Natively

Track, manage, and secure your mobile devices from within your service desk console with Device Control Plus.

SolarWinds Connector

Availability: Natively

Effortlessly import scanned asset details from Solarwinds into ServiceDesk Plus.

Identity and access management

Active Directory

Availability: Natively

Bring in users from Active Directory and authenticate their access to ServiceDesk Plus.

Zoho Directory

Availability: Natively

Authenticate and authorize user access to ServiceDesk Plus Cloud with Zoho Directory.

SAML authentication

Availability: Natively

Enable passwordless login experiences for users with SAML authentication.

Microsoft Entra ID SAML SSO

Availability: Natively

Enable users to access ServiceDesk Plus with their Microsoft Entra ID credentials.

Microsoft Entra ID

Availability: Natively and in the Marketplace

Strengthen authentication and import additional user information from Microsoft Entra ID.

Entra ID user sync

Availability: Natively and in the Marketplace

Sync user information periodically between Microsoft Entra ID and ServiceDesk Plus.

Microsoft Azure user provisioning

Availability: Natively

Perform user management operations for Azure from ServiceDesk Plus Cloud.

Access Manager Plus

Availability: Natively

Grant privileged access to technicians through ticket validation with Access Manager Plus.

Full stack observability

NetFlow Analyzer

Availability: Natively

Log bandwidth consumption anomalies from NetFlow Analyzer as incidents in ServiceDesk Plus.

PRTG

Availability: Natively

Convert network performance anomalies into tickets in ServiceDesk Plus with the PRTG integration.

New Relic

Availability: Natively

Sync all hosts monitored by New Relic with ServiceDesk Plus Cloud.

Nagios XI

Availability: Natively

Sync network devices managed by Nagios with the CMDB in ServiceDesk Plus.

Dynatrace

Availability: Natively

Sync network devices monitored by Dynatrace with the CMDB in ServiceDesk Plus.

Remote access management

Zoho Assist

Availability: Natively

Launch remote control sessions to workstations right within a ticket with Zoho Assist.

SIEM

EventLog Analyzer

Availability: Natively

Log security alerts as tickets while effectively bringing in logs and analyzing them in ServiceDesk Plus.

Log360

Availability:Natively

Manage security incidents by logging alerts from Log360 as tickets in ServiceDesk Plus.